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Reimagining How We Work

Allstate has transformed how we deliver technology. We've evolved from siloed project teams to durable, cross-functional Digital Product Teams (DPTs) — 10-12 experts from business, tech, experience, and data — working together to rapidly deliver customer and business value.

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Outcome-Based Delivery

Our Outcome-Based Delivery (OBD) model eliminates handoffs and empowers teams to own outcomes. We prioritize business goals, build iteratively, and continuously test and refine, increasing speed to market, efficiency, and customer satisfaction.

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Product-Centric Talent Model

We've adopted a modern talent model that empowers skilled practitioners. DPT's own products end-to-end, from concept to delivery to support, creating simpler, reusable, and customer-focused experiences.

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The Impact

Our new operating model is delivering results: faster feature delivery, improved reliability, greater agility, and smarter use of resources. It's how we create sustained competitive advantage and build digital products our customers truly value.