Allstate Northern Ireland Limited Data Privacy Policy

Policy scope

This policy describes why and how Allstate Northern Ireland Limited (ANI) and Allstate Insurance Company (AIC) collect and use personal data and provides information about individuals' rights. It applies to personal data gathered by us from use of www.allstateni.com ('our website') only. It does not apply to any third-party websites linked to our website.

ANI and AIC are the data controllers for all pages beginning www.allstateni.com — for example, www.allstateni.com/our-teams/technology.aspx.

Data collected through our website

We collect two types of data, personal data, and other data:

  • personal data is any data that can identify, directly or indirectly, an individual
  • other data is data that does not and cannot identify, directly or indirectly, an individual, such as data that has been anonymised or aggregated

We also collect data from other sources. This includes data automatically collected as you interact with our website, for example, data about the pages you visit and where you are located. This data may be collected by using cookies or other similar technologies. For more information on how we use cookies and similar technologies please see our cookies policy.

How we use your personal data

We use your personal data to:

  • provide, maintain and improve our website
  • monitor and analyse trends, usage, and activities in connection with our website
  • carry out any other purpose describe to you at the time the data was collected

Legal basis for collecting and using your personal data

We will only use your personal data if we have a legal basis for doing so. We will only collect and use data that is necessary for our legitimate interests in relation to secure delivery of our website service.

Who we share your data with

We may disclose your personal data for the following business purposes or as otherwise described in this notice:

  • we may share your IP (Internet Protocol) address data with other members of the Allstate group
  • with our service providers who provide services such as website hosting, data analysis, information technology and related infrastructure provision, auditing, and other services
  • for legal reasons such as to monitor compliance with and enforce our terms and conditions, to protect our rights, privacy, safety, or property

Regardless of where we process your data, it will be in accordance with this notice and applicable laws.

How long do we keep personal data?

We retain personal data for as long as needed or permitted for the purpose for which it was obtained and consistent with applicable laws.

Transfer of personal data outside the UK

Certain data may be transferred to, and stored at, a destination outside the UK, where data protection law may not provide the same level of protection as the UK. Whenever we transfer personal data to countries outside of the UK, we will take steps that seek to ensure that your personal data is treated securely and in accordance with this notice. We have entered into an agreement with AIC and Allstate India based on terms approved by the European Commission and the UK Information Commissioner's Office (ICO), to provide safeguards relating to the transfer of your personal data outside the UK.

Your rights

You have several legal rights in relation to your personal data, including the right to:

  • access a copy of the personal data which we hold about you, together with other data about how we process it;
  • request correction of inaccurate personal data and, in some circumstances, to request us to erase or restrict our use of your data, or otherwise to object to our use of your data for reasons relating to your situation;
  • not to be subject to a decision based solely on automated processing, which significantly affects you;
  • receive a copy (in a machine-readable format) of personal data which you have provided to us, where we process it electronically based on your consent;
  • make a complaint to the ICO about how we handle your personal data (see the Complaints section below for further information)
  • withdraw any consent which you have given relating to use of your data, at any time.

Note that there are certain limitations and exemptions to these rights which we may apply depending on the circumstances.

Please refer to the contact information section below to send us requests to exercise these rights, specifying what you are requesting, or for more information.

Security of data

We seek to use reasonable physical, electronic, and procedural measures to safeguard personal data within our organisation.

Contact Information

You may contact the Data Protection Compliance Officer with any queries or complaints relating to the processing of your data by us, to update your details, and to exercise your rights as described above.

The Data Protection Compliance Officer
Allstate Northern Ireland Limited
10 Mays Meadow
Belfast
BT1 3PH
ANIPrivacyQueries@allstate.com
Registered in Northern Ireland NI034636

Complaints

In accordance with the Data (Use and Access) Act 2025, you may make a complaint to us if you consider that we have not handled your personal data in compliance with applicable data protection law. You can contact us using the details set out in the contact information section above.

To make a complaint:

  • contact us using the details provided
  • we will send you a complaint form to complete
  • you should return the completed form to us so that we can investigate your complaint

We will acknowledge receipt of your complaint within 30 days. We will review and investigate your complaint and take appropriate steps to respond without undue delay. We will inform you of the outcome of our investigation.

You have the right to complain about how we treat your personal data to the ICO.

If you remain dissatisfied following the outcome of your complaint to us, you have the right to complain about how we treat your personal data to the Information Commissioner's Office (ICO).

You can find further information about how to raise a complaint with the ICO on their website: https://ico.org.uk/make-a-complaint/data-protection-complaints/

Information Commissioners Office

Wycliffe House

Water Lane

Wimslow

Cheshire

SK9 5AF

Notice updated June 2026.